To confirm your booking, payment upfront for a Le Shuttle ticket, which includes the pet fee, is required so that we can proceed with the reservation. Additionally, our service fee must be paid up to 48 hours before our driver departs from Folkestone to pick you up. If cancellation occurs within 48 hours or less of the scheduled pickup time, the payment for our service is non-refundable.

Keep in mind that pet travel requirements can differ from one country to another. Therefore, it's essential to verify the specific requirements of the destination country for your pet's travel.

The duration of your journey varies based on your departure point and destination. For instance, an average journey from Charles de Gaulle Airport in Paris to London typically takes around 6 hours, inclusive of the Channel Tunnel crossing.

We're pleased to offer guidance on the necessary paperwork, and our drivers are well-versed in the entire process and will assist you at Pet Reception Calais.

We allocate the appropriate size vehicle to ensure maximum comfort for you and your pets, including any necessary luggage. Please browse our vehicles to find one that suits your needs.

We specialize in meeting our clients at various European airports, leveraging our drivers' extensive experience in international travel. Simply inform us of your specific train station or airport.

We offer a diverse selection of vehicles, including Mercedes V-Class, minibuses, VW Caddy, VW Tiguan, and saloon cars similar to the Mercedes

We have a fleet of 8 to 10 cars.